Required skills

communication skills to liaise with internal and external personnel on technical and operational matters

literacy skills to interpret technical documentation such as software and hardware manuals and specifications and relevant enterprise policy and documentation

numeracy skills to take and analyse measurements

planning and organisational skills to organise testing and contingency plans

problem solving skills to solve software hardware and logistics problems

safety awareness skills to follow occupational health and safety OHS requirements and work practices

task management skills to work systematically with required attention to detail

technical skills to

set up data communications network

use third party diagnostic programs and equipment and perform fault clearance

Required knowledge

features and operating requirements of data communications software and hardware for network systems

manufacturers requirements of testing software and equipment

specific OHS requirements relating to the activity and site conditions

test methods and performance requirements

typical issues and challenges that occur when administering a data communications network

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

establish and configure a data communications network

set up and maintain systems facilities applications and software

administer user accounts

diagnose and isolate system faults

Context of and specific resources for assessment

Assessment must ensure

sites where communications network and systems user accounts can be administered

use of equipment currently used in industry

relevant regulations and company policies that impact on communications network activities

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

review of report prepared by the candidate outlining network performance and fault occurrence with recommendations for improvement

oral or written questioning to assess knowledge of establishment and administration of communications network

direct observation of the candidate performing installation of network LAN or WAN applications and backup and administering network system testing

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTTENA Install configure and test a local area network switch

ICTTEN5200A Install, configure and test a local area network switch

ICTTENA Install configure and test a server

ICTTEN5201A Install, configure and test a server.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Network may include:

Software may include:

may include:

Backup system may be: